Returns & Exchanges:

Customers may return or exchange purchased items within 14 days from the delivery date, subject to the following terms and conditions:
  • Items must be unused, unworn, and in their original condition, with all original packaging and tags intact.
  • Proof of purchase is required for all returns and exchanges.

Non-Returnable & Non-Exchangeable Items:

For health and hygiene reasons, certain items cannot be returned or exchanged, for example:
  • Beauty tools and accessories (for example nail polish, nail tools, clippers, trimmers, hair brushes, combs, and hair extensions).
  • Creams and lotions.
  • Perfumes, incense, and similar items.
These items are only eligible for return or exchange if they have an original manufacturing defect.